DELL SCREWED ME AND WITHOUT BUYING ANYTHING!

You may remember my last blog post about what was going on so far. [Dell making me mad!]. Well it got even worse. I ordered that machine on May 27th but had been delayed over and over every day up until the 18th of this month. In that period, 3 of my co-workers have ordered and received their laptops of nearly the same exact thing.

Here is the latest:

They figured it was being delayed because the hard drive, but they couldn’t change the order because the order was already in production. Then they said they could after they talked to a few managers. Then they emailed me back and said they couldn’t because only the orginial sales agent only could and she was extended leave. With everything that happened, that was just the iceing on the cake. They said they would have to cancel the order out and re-enter it in order to get the order in. I said that as long as I would get it in less then a week, otherwise I was totally fed up and wanted them to cancel it.

In the time I was waiting for my machine (over 2 months), my company had 2 discounts for this specific Dell totalling $1,500 off and I wanted the discounts. They said they couldn’t.

After re-entering the order, I checked the site and the order wouldn’t get here until mid November and not only that, the order was wrong! It was missing two parts. I emailed back and they said it was because those parts where on delay. I was ferious. I told them to cancel it. They did shortly afterword.

I thought that was it over and was so happy. The next day, on my way to work, I stopped by the gas station to fill up my tank. I stuck in my ATM card, and the machine refused the transaction. I tried again and it still didn’t work. I went inside and they tried it at the desk and still no go.

I went home and called the bank. I had (negative) -$1100 avaliable funds but they said I had all money in there (>$7,000). I asked her why all of a sudden I didn’t have anything avaliable. My last deposit was well over a month ago and it cleared. She said that Dell had recent had activity on the account. She did some more searching and found that Dell had put in a transaction for $3,950 (the price of the machine) 3 times and then reversed it sortly afterword but the funds where locked out because thats what happens just like a deposit and I would have to wait till it cleared again. For 3 1/2 days I was without any cash of any kind because those ding bats at DELL.

Its all a joke. They made me, someone who is extremely nice and easy to work, absolutley angry and ready to start a personal campain against them.

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